Returns Policy

Time is of the essence: Say goodbye to long waits and uncertainties. With our 48-hour delivery*, you can plan your schedule with confidence, knowing exactly when your order will arrive.
Never miss a deadline: Whether it&#8217;s a last-minute gift or an urgent necessity, our swift delivery ensures you&#8217;re always prepared. No more fretting over delayed shipments or missed opportunities.
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Peace of mind: Rest easy knowing that your orders will arrive promptly, every time. Our commitment to reliable service means you can trust us to deliver on our promise, without fail.

NO REFUNDS. EXCHANGES ONLY.

Kindly note that due to the intimate nature of the products we sell, no exchanges on underwear and accessories, swimwear must have the protective hygiene strip attached to be exchanged. Briefs and panties cannot be returned. Bra exchanges are accepted within 7 days.

Should you wish to return an item, you may arrange to do so by contacting us on 082 376 8802.

We offer an in-store or online credit for the returned goods (no refunds).

The return of goods will be at the customer’s cost.

If you are unsure of your size, please call or visit us in-store for a specialised fitting by one of our consultants.